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Shipping instructions

1.All products in our store are priced ex-factoryThe price does not include postage, freight and taxes (customers pay the freight themselves).If the product you purchase is a large-sized product that is easily damaged, it will be shipped on a wooden frame.This reduces the possibility of product damage during transportation.A cost of 15 yuan is charged for each wooden frame.

2. Regarding product packaging: We will package according to different products. Products that are easily broken will be wrapped in bubble bags individually, and thenPack it in an independent carton, then use a large carton to wrap it up, and then reinforce it with wooden strips on the outside.The layers of packaging are all to protect our products. These processes are completed by our company's professional packaging masters, who are responsible for you.�We are responsible for ourselves.So please trust us!Because business is based on honesty, only in this way can we establish long-term cooperative relationships.

3. About shipping method: Transportation methodExpress delivery or logistics are optional.For express delivery, please contact customer service to modify the freight. You pay the freight to us first, and we will help you pay the express company. For express delivery, we generally send ordinary direct express logistics. The freight is payable and you need to pick it up yourself.Yiwu has direct logistics to all parts of the country. When choosing logistics, we will try our best to choose an unloading point closer to you. We do not guarantee that it will be the closest to you.If there is a designated logistics, please explain it to the customer service staff, and please provide the address and contact information of the logistics company Yiwu. After delivery, we will inform you of the delivery time, order number, shipping department contact information, etc. as soon as possible.Shipping freight is generally calculated based on volume. If there is any rejection due to higher freight, we will not refund it.�.We cannot guarantee you the speed during transportation. The transportation time is different in different regions. If there are customers who have very clear time requirements, please do not place an order. After placing the order, the product will not be delivered because the arrival time is not timely. CustomerYou are responsible for the return freight and all losses.Dear friends, please keep your phone open. We will contact you by phone when the goods arrive. Please bring your ID card to the freight station to pick up the goods.(If there are any handling fees for picking up the goods after arrival, or delivery fees incurred by a logistics company to deliver the goods to your door, the buyer will bear them.)

1. How to deal with defective and color-distant products?

Buy firstPlease read our [Wholesale Instructions] and [Shipping Instructions] carefully before purchasing

In case of minor product defects, small paint peeling and other problems, we will negotiate with you through good communication and timely after-sales consultation to resolve them.If there is a quality problem that prevents sales, there is a return and exchange service for the problematic product, which can also be resolved through communication and negotiation.

2. Regarding under-delivery, how to deal with the wrong product?

If you find a product that is under-delivered, please contact us in time. We will review the distribution and delivery process within a certain period of time. If it is indeedOur reasons, we will bear our due responsibilities.

A If you accept it, the company will compensate you with a beautiful gift when you next purchase goods, and refund the price difference to you.

B You cannot accept the supplement. If you choose a refund, please pack the product in its original box to ensure that it does not affect the company's secondaryIf the original packaging or product is damaged and affects secondary sales, the company will reject it or treat it as not having received it.

3. How to deal with damaged products?

In terms of product packaging, we have done our best. The company only cooperates with reputable logistics companies to ensure that the goods arrive safely.In case the product is damaged beyond repair upon receipt, Please take a photo and send it to our customer service for confirmation within 48 hours, We will archive it and keep it, and the processing method is 1. Reissue it next time.2. The same amount will be deducted from the next purchase.(Except overseas and Hong Kong, Macao and Taiwan. Hong Kong, Macao and Taiwan are far away from each other and may cause problems during transportation.We are not responsible for any damage.)

22.0pt;">Instructions for Returns and Exchanges

1. The customer will check the quantity and quality of the goods within 4 days after receiving the goods, and if there are any problems, please leave a message to customer service for processing.If there is no objection within 4 days after the goods arrive, it will be deemed that there is no problem with this cooperation, and completes the transaction.Returns will not be accepted for subjective dissatisfaction and imaginary reasons, but there is no actual quality problem.All items are inspected and professionally packed before shipment.

2. Before returning goods, please communicate with our customer service to confirm the product category and quantity. If you return the goods directly without receiving any notification, we will not accept it. Returned or exchanged products must be in the original condition.The packaging is intact and the product is intact, which will not affect secondary sales. If the packaging or product is damaged and affects secondary sales, we will not return it or treat it as not received.